Chapter 1 Responsibilities and Duties to Customers

1. 1. Respect for Customers

   Employees shall always respect customers, put themselves in customers’ position and make customers the top priority criteria of all decisions and behavior under consideration that customers are the reason of existence.

2. 2. Customer Satisfaction

   1. (1) Employees shall always try to provide the best products and the best service by correctly identifying customers’ demands and expectation.
   2. (2) Employees shall listen to and humbly accept customers’ opinions and suggestions and handle customers’ complaints as fast and fairly as possible.

3. 3. Protection of Customers’ Interest

   1. (1) Employees shall protect equally customers’ property and the company’s property, and shall not violate customers’ interests due to immoral acts.
   2. (2) In case of acquiring information related to customers, employees shall not disclose or use for other purposes without customers’ prior consent.
   3. (3) Employees shall provide correct and fast information which customers shall know or shall be noticed.

Chapter 2 Responsibilities and Duties to Shareholders

1. 1. Respect for Shareholders

   1. (1) Employees shall try their best to protect shareholders’ right and increase investment value through transparent management.
   2. (2) Employees shall respect shareholders’ right to know about the company and provide necessary information timely.

2. 2. Protection of Shareholders’ Interests

   Employees shall protect shareholders’ investment returns by realizing profit through sound management activities.

Chapter 3 Compliance

1. 1. Compliance

   Employees shall comply with all laws in relevant domestic and international areas where they operate business and respect conventional business transactions and social value.

2. 2. Respect for Free Market Competition

   1. (1) Employees shall respect any domestic and international market order according to the principle of free competition.
   2. (2) Employees shall respect rival companies, practice competition in good faith and take lead in establishing sound market order.

3. 3. Acquisition and Utilization of Legitimate Information

   1. (1) Employees shall not improperly disclose information of rival companies that they legitimately acquired.
   2. (2) Employees shall not slander or compare baselessly rival companies.

Chapter 4 Responsibilities and Duties to Employees

1. 1. Respect for Employees

   The company shall treat individual employees as persons with dignity with belief and affection for employees and respect individual employees’ religious and politic opinion, and privacy,

2. 2. Training Talent

   1. (1) The company shall have, promote and actively support the necessary system to train autonomous and creative talent.
   2. (2) A superior shall give necessary advise and direction considering his subordinate’s aptitude and talent with the intention to train challenging and strong subordinate.

3. 3. Fair Treatment

   1. (1) The company shall provide equal opportunity according to employees’ ability and qualification.
   2. (2) The company shall provide equal opportunity according to employees’ ability and performance and shall not discriminate them according to academic career, gender, religion, region of origin, age, disability, marriage, nationality, races, etc.

4. 4. Promotion of Creation

   1. (1) The company shall create favorable conditions to promoted employees’ creative thought and autonomous act.
   2. (2) The company shall actively support employees’ ability development and train talent from a long-term perspective.

5. 5. Creation of Safe Business Environment

   1. (1) The company shall establish the system where employees perform their duties in the right way and try its best for them to accomplish pride and fulfillment by performing their duties.
   2. (2) The company shall implement all safety precautions for employees to work in hygienic and productive environments.
   3. (3) The company shall conduct regular safety education for employees and inspect facilities.

6. 6. Increase of Quality of Life

   The company shall create working environments where employees work pleasantly and safely, and develop and implement programs to increase quality of life including employees’ and their family’ health, education and welfare.

Chapter 5 Basic Ethics of Employees

1. 1. Basic Ethics of Employees

   1. (1) Employees shall have pride as GCEM people and always have honest and faithful attitude.
   2. (2) Employees shall try to maintain and develop the company’s honor and individual’s dignity with high ethical values.

2. 2. Mission Completion

   1. (1) Employees shall share the company’s management philosophy, sympathize its aim and value, and faithfully perform their mission imposed according to the company’s duty policy.
   2. (2) Employees shall be correctly aware of their right and responsibility, and make decision and behave within the right to meet the aim that the company pursues.
   3. (3) Employees shall predict and manage risk to be occurred by their decision making and behavior and take responsibility for the problem occurred.
   4. (4) Employees shall immediately report in case that the aim of their duty is against society’s interest or damages society.

3. 3. Self-Development

   Employees shall establish desirable personnel in the globalization era and try to meet it through continuous self-development.

4. 4. Fair Duty Performance

   1. (1) Employees shall fairly perform all duties and perform them transparently and reasonably in case of handing duties without the company’s regulation or clear regulation.
   2. (2) Employees shall try their best to perform their duties in the right way, respect all laws and regulations related to duties, and comply with the company’s regulations and institution.
   3. (3) Employees shall not conduct unethical and illegal acts that are subjected to social criticism such as unjust commands, intercession, request and privilege.

5. 5. Avoidance of Conflict of Interests

   1. (1) Employees shall avoid behavior or interests conflicting the company’s interest upon performing their duties.
   2. (2) Employees shall preferentially consider the company’s interest in case of conflicting interest between the company and individuals or departments.
   3. (3) Employees shall preferentially consider ethical management in case of conflicting interest between the company’s profit and ethical management.

6. 6. Prohibition of Accepting Unfair Profit

   1. (1) Employees shall not provide any person related to their duties with money and valuables, and entertainment to violate fairness beyond social norms, or receive them from any person related ot their duties.
   2. (2) Employees shall not receive excessive congratulatory or condolence money against the purpose of normally accepted custom and mutual help from those acquainted due to the company’s transactions, not individual relationship including relatives or friends.

7. 7. Separation of Professional and Private Life

   1. (1) Employees shall separate professional and private life upon performing their duties.
   2. (2) Employees shall not damage the company’s property by personally using its property or using its budget for anything other than purpose.
   3. (3) Employees shall not hold another duty or work for the profitable job other than their duties without approval or permission from the representative director.

8. 8. Relationship between Employees

   1. (1) Employees shall observe proper etiquette each other and shall not slander or bully other employees or assume arrogant attitude.
   2. (2) Employees shall not be discriminated or cliqued according to academic career, gender, religion, region of origin, age, etc.
   3. (3) Employees shall not make unjust request or offer excessive gift according social norms and shall not lend and borrow money between them.
   4. (4) Superiors shall not give unlawful direction to their subordinates and subordinates shall follow superiors’ reasonable direction but refuse their unlawful direction.

9. 9. Prevention of Sexual Harassment in the Workplace

   Employees shall not do any acts to cause sexual humiliation each other.

10. 10. Prohibition of Using Improper Information System

    1. (1) Employees shall not disrupt their duty performance by spending time on private affairs during business hours or shall not use in- house information and communication system for anything other than office business including on-line game, gamble and visit to pornographic sites,
    2. (2) Employees shall not use illegal software through internet, duplicate CDs and other methods.

11. 11. Safety and Prevention of Danger

    1. (1) Employees shall prepare for prevention of fire and other emergency danger.
    2. (2) Employees shall make every effort to resolve emergency incidents including disaster.

12. 12. Prohibition of Leakage of Customers’ and the Company’s Information

    1. (1) Employees shall not disclose customers’ private information to the 3rd party without their prior consent.
    2. (2) Employees shall not disclose confidential information of suppliers to unauthorized persons inside or outside the company.
    3. (3) Employees shall not disclose the company’s internal information such confidential affairs and information of new business to the 3rd party without prior approval.
    4. (4) Employees shall not disclose the company’s important documents to an external specific person by designating a separate person in charge of management.

13. 13. Prohibition of Inside Trading and Information Activity

    1. (1) Employees shall not trade shares by using the company’s important non-public information which is not publicly announced or provide such information to those who can trade shares.
    2. (2) Employees shall not disclosed information acquired at work to inside or outside the company without prior discussion with their superiors.

Chapter 6 Coexistence and Co-prosperity with Suppliers

1. 1. Transparent Information and Accounting Management

   1. (1) Employees shall acquire and manage all information transparently and legitimately and record and manage accounting information correctly and honestly.
   2. (2) Employees shall not report falsely or exaggeratedly for the interest of specific individuals or departments and cover up or monopolize important information.
   3. (3) Employees shall publicly announce management information according to related laws and regulation to enhance transparency and reliability.

2. 2. Compliance

   Employees shall comply with all laws and regulations of the relevant countries and religions, and respect domestically and internationally accepted commercial practices in doing all businesses and operation activities.

3. 3. Promoting Free Competitions

   Employees shall respect market economic order according to the principle of free competitions and promote competition in good faith fair and square based on mutual respect with rival companies.

4. 4. Fair Transaction Order

   1. (1) Employees shall provide all individuals or organizations with equal opportunities in bidding and signing contracts for construction, service and purchase that the company conducts.
   2. (2) Employees shall establish clear criteria upon regular assessment of suppliers and try to secure fairness by thoroughly implementing them.
   3. (3) Employees shall conduct all transactions fairly on a mutually equal position and transparently perform them at an open and daily workplace.
   4. (4) Employees shall not make unfair requests such as intervention in management, coercion of unfair transaction conditions and demand of money and valuables by using the company’s superior status in transactions.
   5. (5) Employees shall sign standard agreements in all transactions and comply with the signed agreements prepared properly in terms of fair trade and business ethics.

5. 5. Promoting Mutual Development

   1. (1) Employees shall establish clean and transparent transaction environments and make efforts with suppliers to maintain fair transaction order.
   2. (2) Employees shall support suppliers which try to enhance business ethics in various ways including education and provision of materials.

Chapter 7 Responsibilities and Duties to the Country and Society

1. 1. Contribution of Social Development

   1. (1) Employees shall contribute to development of the country and society by creating social wealth with growth and development of the sound company through reasonable and responsible management.
   2. (2) Employees shall try their best to solve reasonable demands from various social classes and local residents as part of local community.
   3. (3) Employees shall make efforts to develop local community culturally and economically.

2. 2. Prohibition of Inappropriate Political Activities

   1. (1) The company shall not be improperly involved in politics and provide political parties, politicians, and election candidates with illegal contribution or expenses.
   2. (2) The company shall not allow any political activities in the workplace.
   3. (3) The company respect individual employees’ opinions, provided, however, that employees shall not make individual opinions misunderstood as the company’s political position.

3. 3. Harmony of Labor and Management

   Employees shall keep in mind that both of labor and management are the owner of the company and make efforts to coexist and prosper labor and management based on trust and harmony.

4. 4. Social Contribution Activities

   1. (1) The company shall contribute to social development by encouraging and guaranteeing employees to participate in sound social service activities.
   2. (2) The company shall systematically support employees’ active social service activities.

5. 5. Environmental Protection

   1. (1) Employees shall try their best to protect environments and preserve clean environments, and comply with all laws and regulations related to environment protection.
   2. (2) Employees shall try their best prevent excessive consumption of resources.
   3. (3) The company shall try its best to prevent pollution and contamination, and shall not perform business against environment protection.

6. 6. Compliance with Ethics in International Management

   Employees shall comply with all laws and regulations and international agreements on investment and transactions including the Convention on Combating Bribery of Foreign Public Officials in International Business Transactions, respect laws and regulations of local countries and contribute to their economic development.

Chapter 8 Obligation to Comply with the Code of Ethics

1. 1. All employees shall comply with the Code of Ethics and directors and managers have responsibility that employees shall comply with the Code of Ethics.

2. 2. In case of violating the Code of Ethics, the company shall prevent the recurrence by finding the causes and education.

3. 3. All employees shall faithfully comply with the Code of Ethics and in case of violating it, they shall take responsibility such as receiving disciplinary measures for the relevant acts.

4. 4. In case of recognizing or being forced to violate the Code of Ethics, it shall be reported to heads of departments, or the relevant director and a person in charge of ethical management. In case of being doubtful, it shall be dealt with after a prior discussion with superiors and a person in charge.